Cash Monitor Operators

Job Description

Hollywoodbets has exciting opportunities for Cash Monitoring Operators (X2) to be based in Durban, Umhlanga. The position is accountable for monitoring Retail branches cash activity and enforce the companies cash security procedures by following up and reporting non-compliance. 

Minimum Requirements

  • 1 – 2 years’ experience within a related field.
  • Ability to work shifts.
  • Computer literate -Microsoft Office.


  • 1-2 years’ experience within a branch betting environment.


  • Monitoring Hollywood Retail branches cash recons during your allocated rostered shift and as allocated by your Supervisor\ or Manager Area\s or Region\s for monitoring will be explained to you at the beginning of your shift.
  • Familiarize yourself with each branches cash drawer threshold limits and ensure that Clerks going over their respective limits are stopped by means or being blocked on the system or following the telephone protocol i.e. Senior Team Leader, Branch Manager, Area Manager, Regional Manager and lastly Risk Manager.
  • Ensure that Betting Clerk monies are physically transferred to the Admin Back Office safe by means of telephonic confirmation with the STL or BM on duty.
  • Required to send day end shift reports as well as Morning update reports.
  • Required to send “Special Reports” to the Risk and Operations Manager in the event of an emergency cash situation at the branch.
  • Required to assist the CMD Team Leader and\ or Risk Manager with other duties within the boundaries of Risk Management and Control.
  • Providing “On the Job” training and mentoring for new recruits.
  • Always following protocol and not bypassing chain of command.
  • Carrying out yourself in a professional manner in line with standard business\ corporate practice.
  • Allowed to speak with authority provided it is accommodated with respect to the other person\s
  • Always practice good email and telephone etiquette.
  • Subjecting yourself to a truth verification test periodically or on request by your Manager.
  • Ad hoc task and requests.

Skills and competencies:

  • Good communication and interpersonal skills.
  • Excellent planning, organisational and time management skills.
  • Strong attention to detail and ability to show initiative always.
  • Ability to achieve results regardless of obstacles.
  • Impressive reporting skills.

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

How To Apply?

Leave a Comment